Returns & Exchanges

Request Window

Within 7 days of receiving your order

Eligible for Return / Exchange

• Defective or incorrectly shipped items
• Unworn items with tags attached and original packaging intact

Not Eligible

• Worn, washed, or altered items
• Items with removed tags or damaged packaging
• Change of mind after 7 days of receipt

Return Shipping Cost

Change of mind: Round-trip shipping fee paid by customer

Defective / wrong item: Shipping fee covered by KTREND

How to Request

Contact us by phone or email and follow the instructions provided.